Carrying out test purchases

The service is "Secret Shopper"

In today's world where technology retail sales from day to day develop, rarely one of the owners of retail businesses or heard of such effective examination staff as a service "Mystery Shopper". However, before this method was better known as the conduct test purchases.

Despite the fact that modern methods of control is much more effective way of checking those personnel that were used previously, conducting test purchases remains the most effective method. This method is practiced as in Tsarist Russia and in the Soviet Union, and woe be to the seller, who did not hit the auditor to be hiding under the guise of an ordinary buyer.

Modern commercial structures in the post-got this method from their Western colleagues, where at that time, this method was more advanced and had invented the most effective ways of doing this. In the West, a method called Mystery shopping (born "mystery shopping"). That's what came to be called the method of testing personnel and we have.

Our agency carries out the service "mystery shopping" within the parameters defined by clients. Test purchases in Ukraine is representative who seller is likely unfamiliar. Checking if the point of sale and the seller is not only for the proper issuance of delivery.

 

There are entire system of tests by which to evaluate the behavior of the seller's way of communicating with the client, the state of the outlet. And, most importantly, Mystery shopping evaluating the impact of these factors on sales performance and the degree of customer loyalty to the point of sale. Mystery shopping in Cherkassy collects data on retail outlets customer who subsequently investigated by analysts.

 Cost of "mystery shopping" is always justified, since according to the results, one can draw conclusions and take action to improve sales. In practice, it is always more profitable than lose money for unknown reasons, the business owner. It is not always easy to understand - why a store does not make the planned profit.

Mystery shopping in Cherkassy help to find out the real picture - what is the cause insufficient levels of sales, poor training of the seller or the correctness of the calculations in the business plan. Carrying out test purchases can be parallel with the recording process on the camera, as well as with other methods of fixing the result.

Mystery shopping will do its job efficiently, fairly and quickly. If the client wishes, analysts detective agency will perform work on the evaluation of the point of sale of a service belonging to the client. Furthermore, in the same manner may be judged business organizations belonging to adjacent.

Detective agency guarantees that the information does not fall into the hands of others, in the same way, we guarantee the confidentiality of your requests to us.

 

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